Phone Hire Privacy Policy

Our Privacy Policy was amended in relation to the GDPR rules that came into effect on 25 May 2018 and remains under consistent review.

At Phone Hire (phone-hire.co.uk) we continually review our business operations to ensure we reach the GDPR standards that are legally required, but also we strive to reach standards also morally required internally by our team and expected by our customer base.

In short, for Phone-Hire this means maintaining the confidence, trust and knowledge of any visitors to our website: www.phone-hire.co.uk

Our Promise:

We would like to highlight the fact that Phone-Hire has not and will never be in the business of selling, renting or trading any email lists and / or any of your personal data for marketing or any other purposes. We never have and never will. We loathe being contacted by unauthorised parties and we assume you feel the same. Phone-Hire is not part of any corporate group so any data we handle is solely for Phone-Hire internal use only.

However, in this Privacy policy, we will provide detailed information on why we collect your data, what we do with it and how we secure your data.

Collecting and our use of your Personal Data:

First and fore most you can browse and explore our website without any need to provide any personal data. We do analyse our web traffic, but this is more the type of device used to browse our site or which search engine used to browse the site. We certainly do not analyse or capture IP addresses of our site visitors and nor will we.

Should you wish to use our online chat facility, we will request contact details in case the connection is lost or so we can send a synopsis of any conversation / prices / availability or any enquiry discussed.

Moreover, we do not request a subscription to any newsletter, although you are able to join our communications list and we do not run any competitions. In fact, the only time we collect personal data is when you would like to make an enquiry into a product or for one of our services.

By personal data, we mean any data that we may use or store. Typically, this is collected from you in the form of an enquiry into a product or service that you are potentially interested in from Phone-Hire.

Initially, we will request your name, phone number and an email address so that we can respond to your enquiry and to be able to send you a quote. We will rarely call you unless there is a request to do so or unless there is a particularly technical challenge/product/ service be requested in which we may need to discuss the project with you.

Should your enquiry result with an order then we will request an address for delivery and collection. You may have provided a postcode for delivery (but this is just so we know what part of the UK, Europe you are so we can provide an accurate quote).

If you are hiring as an individual then please we do request valid photographic ID along with a verified proof of address. These are subject to our terms and conditions. Additional photographic or other documentation may be required.

So just so we are clear:

Phone-Hire only use your personal data to tell you about equipment/services which you have enquired about or to contact you should we need to obtain or provide additional information in order to respond to your enquiry.

We aim to be clear, concise and assist with you in a professional and timely manner. Therefore, our privacy policy becomes your privacy policy so please know that our team will treat it strictly in accordance with our business requirements.

The Team at Phone Hire

January 2023